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How it works

From question to doorstep — in four steps.

No waiting rooms, no broker mark-ups, no chatbots pretending to be clinicians. A real UK pharmacy, a real prescriber, and a process you can see all the way through.

4-hour clinical review
GPhC #9012740
Next-day delivery
A smiling PPRX patient opening her navy treatment box on the kitchen counter
How it works

Four steps.
One chapter.

From free consultation to medicine on your doorstep, the typical PPRX journey takes under 24 hours— and every order is approved by a UK-registered prescriber first.

  1. 01

    Assessment

    A short medical questionnaire — your history, goals, lifestyle.

    3 minutes
  2. 02

    Clinical review

    A UK-registered prescriber reviews your full consultation before anything is supplied.

    Within 4 hours
  3. 03

    Pharmacy dispense

    Ice-packed by our pharmacy team, with needles, wipes and a sharps bin included.

    Same day
  4. 04

    Door delivery

    Guaranteed at your door the next day, within 24 hours of your assessment.

    Next day
9:41

Mon · 12 May

Week 6 of 12

SK

Today · 08:14

Logged

Weekly dose · 5 mg

Sub-Q · left thigh

Titration · 2.5 → 5 mg

Weight · trend

−6.2 kg
Wk 0Wk 6

Next up

Blood test — 12-wk recheck

Due Tue
TodayPlanTrack
The PPRX app · In build

Then it all lives
in your pocket.

Every dose logged, your progress in one honest line, and a direct message to the pharmacy team who already have your record. We're building it now — PPRX patients get it free.

Inside each step

What actually happens, step by step.

01Step one · 3 minutes

A questionnaire that reads like a clinic intake.

Not a checkbox quiz. We ask about your medical history, current medications, goals, lifestyle and measurements — the same questions a prescriber would ask across a desk. It calculates your BMI as you go, and flags anything that needs a closer look before a clinician ever sees it.

  • Medical & medication history
  • Height, weight & live BMI
  • Contraindication screening
The PPRX online consultation on a phone — the assessment starts with your name
Assessment3 minutes
02Step two · within 4 hours

A named prescriber reads your whole profile.

Not an algorithm. A UK-registered prescriber reviews everything you submitted before anything is supplied, and can contact you with questions. If treatment isn't clinically right for you, we say so — and the consultation is free, so a “no” costs you nothing.

  • Reviewed by a UK-registered prescriber
  • They can contact you directly
  • Declined when it isn't appropriate — on purpose
A UK clinician who reviews PPRX consultations
Clinical reviewThey can call you
03Step three · same day

Dispensed in our pharmacy — not a warehouse.

Your medicine is dispensed by our own GPhC-registered pharmacy team — the same team you can write to. GLP-1 pens are kept and packed cold-chain, with needles, alcohol wipes and a sharps bin included in the box.

  • Dispensed by our GPhC-registered pharmacy
  • Cold-chain handled (2–8 °C)
  • Needles, wipes & sharps bin included
The PPRX treatment box with a pre-filled treatment pen resting against it
DispensaryCold-chain · 2–8 °C
04Step four · next day

Tomorrow — guaranteed, not estimated.

Royal Mail Special Delivery in plain, unbranded packaging — nothing on the outside says what's inside. You'll get a tracking link the moment it leaves us, and the same record, prescriber and chat travel with you for the next refill.

  • Royal Mail Special Delivery
  • Plain, unbranded packaging
  • One record across every refill
A PPRX delivery box being picked up from the doorstep
DeliveredSpecial Delivery · next day
The process, answered

Questions about
how it works.

The bits people ask before they start. Anything else, a clinician will reply by name within the working day.

Six honest answers
How long does the whole process take?
Most consultations get a prescriber decision within 4 hours of submission, with guaranteed next-day delivery after dispensing — start to doorstep is typically under 24 hours.
Who actually reviews my consultation?
A UK-registered prescriber, working with our GPhC-registered pharmacy team. Not an algorithm, and not an offshore call centre.
What happens if I'm not suitable?
Your free consultation is prescriber-led, so you only start treatment that's genuinely right for you. If it isn't the right fit, we'll explain why and point you toward a better next step — and since the consultation is free, it costs you nothing.
Is the packaging discreet?
Yes. Everything ships in plain, unbranded Royal Mail Special Delivery packaging — nothing on the outside indicates what's inside or who it's from.
Do I have to repeat the questionnaire every time?
No. Your record carries across orders, so reordering takes a couple of minutes rather than a full re-assessment.
Can I ask questions during treatment?
Yes — message the pharmacy team by email or WhatsApp and a real person replies, usually within the working day.
Ready when you are

Start your
free consultation.

Three minutes of your time, reviewed by a UK-registered prescriber. No commitment, no charge for the consultation — and if treatment is approved, free next-day delivery to your door.

★ 4.9 Trustpilot·GPhC #9012740·Free next-day delivery·No subscription traps
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