Talk to a real pharmacy.
No phone trees, no offshore call centre. Email, chat, phone, WhatsApp or a video consultation — clinical questions reach a clinician, everything else reaches our team, and a person replies by name.
Every way to reach us.
Email us
info@pprx.co.uk
Can't speak right now? Write to us and we'll get back to you as soon as we can — within one working day.
Send an email →Chat with us
The quickest route
The fastest way we can support you — message the team and a real person picks it up.
Open 9am–5pm, Monday to Friday
Start a chat →Call us
020 8191 3034
Help and support is one phone call away. Our support team answers — not a phone tree.
Open 9.30am–5.30pm, Monday to Friday
Call the pharmacy →WhatsApp us
+44 7753 411111
Message our support team on WhatsApp — a real person, not a bot.
Message on WhatsApp →Video consultation
Talk to a pharmacist
Book a video consultation with our pharmacist team through the coaching programme.
Book a consultation →Or write to us
The enquiry form
Prefer to write it down? Use the form below and we'll reply by email.
Go to the form ↓Send us a message.
A real address, on the register.
Every prescription is dispensed by our own GPhC-registered pharmacy. You can verify us on the GPhC register at any time.
Registered office
The Look It Ltd, trading as PPRXUnit 206 Bizspace Business Centre
4-6 Wadsworth Road, Perivale, London UB6 7JJ
GPhC #9012740
The fastest way to reach the team — a real person, not a bot.
Message us on WhatsApp →Staffed 9am–5pm, Monday to Friday
General enquiries
info@pprx.co.ukBefore you
get in touch.
The quick answers to what people usually ask. Anything else, the form above reaches a real person.
How quickly will I get a reply?
When can I call or chat?
Can I ask a clinical question here?
How do I make a complaint?
What happens to my data?
I'm a clinician or supplier — who do I talk to?
Start your
free consultation.
Three minutes of your time, reviewed by a UK-registered prescriber. No commitment, no charge for the consultation — and if treatment is approved, free next-day delivery to your door.